Furniture complaints have hit a record high in recent years. One common problem is sub-standard furniture, which as Mr Wan Kut Lum, 56, found out, turned out to be a flaking leather sofa. “It was embarrassing because the coating peeled off and stuck to my visitors’ legs when they sat on it,” he is quoted as saying in an interview with The Straits Times.
According to a report published in The Straits Times in April, complaints regarding furniture purchases have hit a record high. Statistics from the Consumers Association of Singapore (CASE) revealed that the consumer watchdog received a total of 1,190 complaints in 2010 a 40% leap from the 867 cases in 2009.
So you’ve read all four parts of the “Contractor or Conman?” series and learnt how to deal with sly contractors in your future home renovation projects. Unfortunately, you’ve read it all a little too late and have already fallen prey to some unscrupulous scum. So what do you do now?